The QTS Experience

Episode 167; Garry Golden: The Fear of Thinking in Abstract Terms, AI Avatars, Parenting, and the Slow Pace of Fast Change.

The world is changing rapidly, and we are being challenged to embrace new technologies and societal transformations. This can be difficult, as we are creatures of habit and often find comfort in the familiar. However, it is important to remember that change is inevitable. With time, we adapt and adjust to new technologies, such as ChatGPT, cryptocurrency, and AI integration. To learn more about these topics, we have invited Garry Golden, an academically trained futurist, who leads us through a great conversation of learning, adapting, and embracing the future.

http://www.garrygolden.com/
https://www.linkedin.com/in/garrygolden/

Episode 166; Dr. John Zerilli: AI in the Legal System, Emotional response to ChatGPT, ML Bias.

Dr. John Zerilli is a philosopher with particular interests in cognitive science, artificial intelligence, and the law. He is currently a Leverhulme Fellow at the University of Oxford, a Research Associate in the Oxford Institute for Ethics in AI, and an Associate Fellow in the Centre for the Future of Intelligence at the University of Cambridge. Dr. Zerilli joins me today to explore the intricacies of neural networks and their ability to mimic human intelligence, and we particularly focus on the emotional response to ChatGPT. Dr. Zerilli sheds light on the complex topic of AI bias and its implications for society, and the ever-evolving relationship between AI and the law, uncovering the challenges and opportunities that lie ahead. Get ready for an enlightening conversation on this remarkable intersection of technology, human emotions, bias, and the future of legal frameworks.

Episode 165; Travis Wright: Data Centers and Nuclear Energy, Energy Storage

It’s quite a challenge to meet the Energy requirements of the modern economy and also work to reduce or eliminate carbon. This week I’m joined by Travis Wright, an Energy and Data Center expert, who helps us walk through the challenges ahead – and possible solutions, on the next QTS Experience.

 

Episode 164; Gerd Leonhard: Technology and the future of Humanity

Aspirations for a promising future invariably involve the integration of technology tools. But what role will these tools play? The uncharted ramifications of merging humans with technology loom large. This week, renowned futurist and technologist Gerd Leonhard joins us for a fascinating interview. We explore the possibility of technology growing so omnipotent that it perceives humanity as insignificant ants. We also discuss the urgent need for stringent global standards and regulations to safeguard against this outcome. Tune in as Gerd leads us in a thought-provoking and imperative discussion about the future of humanity and technology – on the next QTS Experience

Episode 163; Einat Weiss: AI, Machine Learning, Personalized Customer Experience, The Future Marketplace

The pandemic forced customer service to go from analog to digital overnight. They had to build the infrastructure, transform the culture, and adopt new tools. It was like asking a caveman to build a spaceship. But they did it, thanks to the transformative power of AI and the incredible resilience of the men and women who work in customer service.

 

Join Einat Weiss and I on the next QTS Experience Podcast as we talk to her about the evolving digital world of the modern customer experience. It's going to be a wild ride!

Episode 162; Dr. Albert Meige: Magic Shows, Complex Problems, Algorithmic Bias, Generative AI, ChatGPT, Existential Risk

This week I am joined by Dr. Albert Meige, Associate Director at Thinktank Arthur D. Little,  to discuss the emerging impact of Natural Language Transformers and their potential uses to solve complex problems. Dr. Meige also discusses the philosophical implications of AI, its algorithmic biases, and the need for safeguards to ensure proper behavior and output. Without these safeguards, AI can transfer human biases to technology – we need to find a balance between using AI for human flourishing and avoiding the harm caused by unintended consequences.

Episode 161; Dr. David Maimon: the Darkweb, Evidenced Based Research, Cybercrime, Future Law Policing

Dr. David Maimon is a master investigator in the area of online deviant behavior who’s research has led him into the fascinating and dangerous world of cybercrime. He is interested in understanding how cybercriminals use communication platforms to attack individuals, companies, and nations. He and his team constantly explore different avenues to understand the evolving nature of cybercrime. Our discussion encompasses various types of illegal, illicit, and deviant behaviors online, including hacking, malicious code, and other attacks on ourselves and society in general.

Episode 160; Jon Trout: Digital Infrastructure, Chaos, Future Work, Cultural Stigmas, Operational Clarity

Jon Trout, CEO and founder of ChekHub, appears on The QTS Experience Podcast, where he shares his background and journey in the digital infrastructure industry. He talks about the chaos and inefficiencies in the industry and how his experiences inspired him to create platforms that provide clarity and improve technical service delivery in various industries, similar to how Uber has leveraged operational clarity, aligning everything from the service provider to the end user. Jon and host, David McCall, discuss the technical service delivery personnel supply chain challenges and the importance of evangelizing and sharing the good news about the potential opportunities available in the digital infrastructure industry.
Jon Trout LinkedIn https://www.linkedin.com/in/jontrout/
Chekhub https://chekhub.com/
Nomad Futurist Foundation https://www.linkedin.com/company/nomad-futurist/

Episode 159; Larry Hack: Extreme IT, Extreme Sport, Wingsuit, Cave Diving

One of the key challenges in extreme sports is the need for thorough preparation and planning. Athletes must assess the risks associated with their activity and take steps to mitigate those risks as much as possible. Similarly, in IT infrastructure deployments, there is a need for careful planning to ensure that all systems are properly configured and tested before they go live. This includes assessing potential risks and ensuring that contingency plans are in place to address any issues that may arise.
My Guest this week is Larry Hack, CTO of CPAP.com and an extreme sports enthusiast to say the least. Larry is an experienced Cave Diver, Parachutist and wingsuit flyer. Larry spends some with me this week sharing both his adventures around the world and how his professional world of IT has so many correlations. Join us for an amazing conversation – on the next QTS Experience.

Episode 158; Lawrence Gasman: Quantum Computing and Quantum Encryption

Someone once told me I could possibly make a Quantum computer 15 different ways – which doesn’t sound that interesting until you consider it could literally destroy encryption as we know it – and how fun would that be in the middle of the banking and economic challenges we’re living through now?