The QTS Experience

Episode 164; Gerd Leonhard: Technology and the future of Humanity

Aspirations for a promising future invariably involve the integration of technology tools. But what role will these tools play? The uncharted ramifications of merging humans with technology loom large. This week, renowned futurist and technologist Gerd Leonhard joins us for a fascinating interview. We explore the possibility of technology growing so omnipotent that it perceives humanity as insignificant ants. We also discuss the urgent need for stringent global standards and regulations to safeguard against this outcome. Tune in as Gerd leads us in a thought-provoking and imperative discussion about the future of humanity and technology – on the next QTS Experience

Episode 163; Einat Weiss: AI, Machine Learning, Personalized Customer Experience, The Future Marketplace

The pandemic forced customer service to go from analog to digital overnight. They had to build the infrastructure, transform the culture, and adopt new tools. It was like asking a caveman to build a spaceship. But they did it, thanks to the transformative power of AI and the incredible resilience of the men and women who work in customer service.

 

Join Einat Weiss and I on the next QTS Experience Podcast as we talk to her about the evolving digital world of the modern customer experience. It's going to be a wild ride!

Episode 162; Dr. Albert Meige: Magic Shows, Complex Problems, Algorithmic Bias, Generative AI, ChatGPT, Existential Risk

This week I am joined by Dr. Albert Meige, Associate Director at Thinktank Arthur D. Little,  to discuss the emerging impact of Natural Language Transformers and their potential uses to solve complex problems. Dr. Meige also discusses the philosophical implications of AI, its algorithmic biases, and the need for safeguards to ensure proper behavior and output. Without these safeguards, AI can transfer human biases to technology – we need to find a balance between using AI for human flourishing and avoiding the harm caused by unintended consequences.

Episode 161; Dr. David Maimon: the Darkweb, Evidenced Based Research, Cybercrime, Future Law Policing

Dr. David Maimon is a master investigator in the area of online deviant behavior who’s research has led him into the fascinating and dangerous world of cybercrime. He is interested in understanding how cybercriminals use communication platforms to attack individuals, companies, and nations. He and his team constantly explore different avenues to understand the evolving nature of cybercrime. Our discussion encompasses various types of illegal, illicit, and deviant behaviors online, including hacking, malicious code, and other attacks on ourselves and society in general.

Episode 160; Jon Trout: Digital Infrastructure, Chaos, Future Work, Cultural Stigmas, Operational Clarity

Jon Trout, CEO and founder of ChekHub, appears on The QTS Experience Podcast, where he shares his background and journey in the digital infrastructure industry. He talks about the chaos and inefficiencies in the industry and how his experiences inspired him to create platforms that provide clarity and improve technical service delivery in various industries, similar to how Uber has leveraged operational clarity, aligning everything from the service provider to the end user. Jon and host, David McCall, discuss the technical service delivery personnel supply chain challenges and the importance of evangelizing and sharing the good news about the potential opportunities available in the digital infrastructure industry.
Jon Trout LinkedIn https://www.linkedin.com/in/jontrout/
Chekhub https://chekhub.com/
Nomad Futurist Foundation https://www.linkedin.com/company/nomad-futurist/

Episode 159; Larry Hack: Extreme IT, Extreme Sport, Wingsuit, Cave Diving

One of the key challenges in extreme sports is the need for thorough preparation and planning. Athletes must assess the risks associated with their activity and take steps to mitigate those risks as much as possible. Similarly, in IT infrastructure deployments, there is a need for careful planning to ensure that all systems are properly configured and tested before they go live. This includes assessing potential risks and ensuring that contingency plans are in place to address any issues that may arise.
My Guest this week is Larry Hack, CTO of CPAP.com and an extreme sports enthusiast to say the least. Larry is an experienced Cave Diver, Parachutist and wingsuit flyer. Larry spends some with me this week sharing both his adventures around the world and how his professional world of IT has so many correlations. Join us for an amazing conversation – on the next QTS Experience.

Episode 158; Lawrence Gasman: Quantum Computing and Quantum Encryption

Someone once told me I could possibly make a Quantum computer 15 different ways – which doesn’t sound that interesting until you consider it could literally destroy encryption as we know it – and how fun would that be in the middle of the banking and economic challenges we’re living through now?

Episode 157; Dr. Avi Loeb: Sentient AI, The Enigma of Oumuamua, Aliens and Scientific resistance, AI Spaceships, The purpose of the Universe

Today, I am thrilled to have a very special guest joining me, Dr. Avi Loeb. Dr. Loeb is a theoretical physicist and the Frank B. Baird Jr. Professor of Science at Harvard University, where he is the former chair of the Astronomy Department. He is also the author of numerous articles and books on astrophysics, cosmology, and the search for extraterrestrial life.
Today, today Dr. Loeb discusses the enigma of Oumuamua, the mysterious interstellar object that captured the world's attention in 2017. Dr. Loeb has been at the forefront of the scientific investigation of Oumuamua. Avi shares some of his insights on what this strange visitor might reveal about the nature of our universe and our place in it. We also discuss how Avi’s peers and the Scientific community, in general, responded to the possibility of Alien technology.
But our conversation will not be limited to astrophysics alone. Dr. Loeb is a champion of scientific curiosity, humility, and exploration, and he will talk about how these values have shaped his career and his approach to life. We will also touch on what he calls the three coming revolutions of AI Sentience, Longevity, and the discovery of Advanced Civilizations.
AI and Aliens – what could go wrong
So, join us for a fascinating and wide-ranging conversation with one of the most brilliant and visionary scientists of our time. Please enjoy Dr. Avi Loeb.

Episode 156; Dr. Kendal Hartley: Implications of Technology on Learning; ChaptGPT, Smartphones, Self-Regulated Learning

Technology has and continues to transform the way we learn, both in and outside the classroom. With the proliferation of digital devices, online platforms, and educational software, students today have access to a wealth of information and resources that you and I could only dream of. This has created previously unimaginable opportunities for personalized and self-directed learning. We’ve come a long way from the chalkboard.

But these tools aren’t without risk. Learning comprehension, Classroom distractions, Plagiarism, and the ability of educators to accurately assess a student’s knowledge transfer are under incredible pressure.

My guest this week is Dr. Kendall Hartley an Associate Professor of Educational Technology in the Department of Teaching & Learning at the University of Nevada, Las Vegas (UNLV) . Dr. Hartley's expertise lies at the intersection of technology and education, and he has spent his career exploring how technology can be leveraged to enhance the learning outcomes we desire while also warning us of the risk to students’ mental health and academic integrity if we don’t teach and enforce self-regulatory skills.

Episode 155; Dean Nelson: Modern Economy, Digital Infrastructure, Future Work, Sustainability, Data Centers

The modern economy requires  Digital Infrastructure. Another way to say that is – everything you do on your phone or devices requires, Data Centers. The modern world doesn’t exist without these connected, global, amazing facilities and all of the people and systems that support them.

Think about that. Building that right is a tremendous responsibility. Dean Nelson is one of the pioneers of Digital Infrastructure and is at the forefront of efforts to build a better, more sustainable, digital future.
Dean has worked for Sun Microsystems, Uber, eBay, and Microsoft. He is currently the CEO of CATO a low-cost carbon-free compute platform.

He joins me this week to delve into some of the most pressing issues facing the modern economy, from the changing nature of work to the rise of AI and automation. We discuss the critical role of digital infrastructure in building a more sustainable future and our responsibilities to each other as we move forward.
So whether you are a technology professional, an advocate for sustainability, or simply curious about the latest developments in the modern economy, this conversation is for you.

https://climateaccord.org/
https://imasons.org/
https://cato.digital/