The QTS Experience

Col. Heidi Heiden, Godfather of the Internet Part 1

Pick a point in time in the last 40 years during the creation development and adaptation of the internet, and you would certainly encounter this week's guest, Col. Heidi Heiden (ret). In this 2 part series, Col Heiden shares his pioneering experiences from developing the GPS protocols we use today to possibly stopping a political coup, on the next QTS Experience.

About Our Guest:

http://www.heidengroup.com/index.html

Mr. Heidi Heiden has over 40 years experience in designing, building and selling information systems. Highlights of his career include building the largest Internet system in the late 90's; and in the early 90's, leading Wall Street's move to Internet-based systems by pioneering switching & routing architectures used throughout the business world today. He also designed, built and managed the first Internet, the DDN, in the early 80's. In the late 70's he was responsible for engineering and prototyping the first GPS navigation receivers for air, land & sea use. In the early 70's he designed a national telecommunications system for Spain . Heidi is a graduate of West Point and served over twenty years in the Army.

 

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The Digital Time Machine with Sherman Ikemoto

Sherman Ikemoto is a magician. He builds time machines that allow you to see into the future, how cool is that? Through the use of Digital Twins he can recreate a physical building virtually, which helps us understand how they operate now, and in the future. Join me for the discussion – on the next QTS Experience.

About Our Guest:

https://www.futurefacilities.com

Sherman Ikemoto is Managing Director for Future Facilities Inc., the provider of the Digital Twin for data center design and capacity planning. Sherman leads sales, marketing and engineering services for the Americas and is a member of ASHRAE, the Green Grid, AFCOM and the Center for Energy Smart Electronics Systems (ES2). Sherman has been invited to speak at AFCOM about the impact of today's dynamic data center environment on capacity planning and utilization. Prior to joining Future Facilities, Sherman was a sales and marketing Director at Flomerics, and a mechanical design engineer at General Dynamics. Sherman has a BSME from San Jose State University and MSME from Santa Clara University.

(Source)

Future Facilities is a software company that believes the successful design and operation of systems, from chip to data center, lies in predicting the impact of change. Their unique methodology relies on virtual prototyping, and utilizing engineering simulation to assess performance. Their virtual prototypes speed up the decision-making process, allowing enterprises to deliver products that are efficient, reliable and scalable.

Their software creates a digital twin of your data center, or a virtual prototype that encompasses the entire IT and facility infrastructure. Powered by engineering simulation, the 6Sigma Digital Twin enables a customer to predict the impact of change by visualizing and quantifying performance in their data center.

(Adapted from Future Facilities)

Visit The QTS Experience YouTube Channel for video versions of all the podcasts, and be sure to Like, Comment, and Subscribe!

For more information, go to www.QTSDataCenters.com

Learn More about QTS Data Centers on the QTS YouTube Channel.

Think you have a great topic for a podcast or would like to schedule an interview with Dave? Send in your requests here.

Without Grid Storage, No Renewable Energy with Dr. Donald Sadoway

Building the grid with renewable energy is impossible...unless you have grid level energy storage. MIT Professor Donald Sadoway, founder at Ambri and Sadoway Labs, explains what the challenge is and how it can be overcome, on the next QTS Experience.

About Our Guest:

https://ambri.com/company/

Donald Sadoway, PhD, has been a professor in the department of Materials Science at MIT for over 40 years. His GroupSadoway lab has pioneered battery technology for Ambri as well as mobile and automobile applications. He is recognized as the world leader in battery technology.

After teaching freshman chemistry for over 25 years, he now lectures in classes on energy and other subjects. He is author of over 170 scientific papers and holder of 30+ U.S. patents. Sadoway pioneered the development of MOE (molten oxide electrolysis), and co-founded the company Boston Metal that is producing metals with no CO2 emissions.

He holds undergraduate and graduate degrees from the University of Toronto. In 2012 he was recognized as one of the 100 Most Influential People of the year by Time Magazine for his work on the Liquid Metal Battery. His TED talk has been viewed over 2,000,000 times.

Check Out His Profile at MIT

Watch Dr. Donald Sadoway's TED Talk Here

 

Visit The QTS Experience YouTube Channel for video versions of all the podcasts, and be sure to Like, Comment, and Subscribe!

For more information, go to www.QTSDataCenters.com

Learn More about QTS Data Centers on the QTS YouTube Channel.

Think you have a great topic for a podcast or would like to schedule an interview with Dave? Send in your requests here.

 

Thriving Alignment with Grant Shih

A team that isn’t aligned on it’s purpose is going to struggle. An organization that doesn’t take care of its people will fail. In our fourth and final part of the ATP CIO Charity Event, Grant Shih, CIO of National DCP, brings wisdom and insight into these two key areas on the next QTS experience.

 

About Our Guest:

Grant Shih serves as the Chief Information Officer for National DCP, (NDCP) the $2 billion supply chain management company serving the franchises of Dunkin’. In this role, Grant focuses on leading innovative technology solutions, improving infrastructure operations, performing systems implementations, integrating data sources, delivering end user support, and providing security around enterprise transactions and activities. Prior to joining the company, the 23 year IT industry veteran served as the Chief Information Officer for Encompass Digital Media. He also held leadership roles at Carter’s/OshKosh B’Gosh and Accenture. Grant is also active with several non-profits that align with his passions around childhood education, STEM learning, and local community enablement, including founding and operating the IT Girls Foundation.

Visit The QTS Experience YouTube Channel for video versions of all the podcasts, and be sure to Like, Comment, and Subscribe!

For more information, go to www.QTSDataCenters.com

Learn More about QTS Data Centers on the QTS YouTube Channel.

Think you have a great topic for a podcast or would like to schedule an interview with Dave? Send in your requests here.

 

The Art of the Possible with Edwina Payne

Traditionally CIO’s have focused on the technology of the business. In this third part of our four part series from the ATP CIO Charity Event, Edwina Payne illustrates the need for CIO’s to explain to their organizations the why and how technology should be used to create customer intimacy and a new customer experience, on the next QTS Experience.

About Our Guest:

Edwina Payne is an accomplished executive with extensive experience in life sciences, technology strategy, digital transformation, program management, cyber security, internal audit, manufacturing, and distribution.

Edwina currently serves on the board of the Federal Home Loan Bank of Atlanta.  She serves on the Audit, Enterprise Risk and Compliance, and Governance and Compensation committees.  Edwina also serves on several nonprofit boards, including the Purdue Polytechnic Dean’s Council at Purdue University as well as the Technology Advisory Board at Marian University. She is active in the Georgia community, having served on the board of Tech Alpharetta, which helps grow technology and innovation as well as support technology start-ups in the city of Alpharetta.  She is currently a member of the advisory board for Georgia CIO as well as Inspiredu, a nonprofit providing access to technology for Atlanta’s underserved youths.

Edwina is the Chief Information Officer for Varsity Brands, where she leads the IT strategy and IT operations of their three divisions.  She has held multiple roles in the life sciences space, most recently at McKesson Corporation where she was the Senior Vice President, Technology Strategy.  She was responsible for McKesson’s technology strategy, enterprise portfolio management office, as well as the overall enterprise architecture design used to deliver products and services to both internal customers as well as healthcare professionals who use McKesson’s software platforms.

Prior to joining McKesson Edwina was Chief Information Officer at Avanos Medical (formerly Halyard Health).    At Avanos Edwina’s team delivered the company’s first digital product, On-Q*Trac, which enabled health care professionals and patients to better manage their post-surgical pain. She led the IT divesture activities of their Surgical and Infection Prevention portfolio, including the sale of Avanos’ legacy IT assets with the divestiture, which funded the IT transformation for their remaining business.

Edwina has more than 30 years of global supply chain and information technology experience, including directing strategic initiatives and leveraging technology to help organizations become more competitive. She began her corporate career at Kellogg Company, where she held leadership positions in the United States as well as Brazil and Mexico. Following Kellogg, Edwina joined Johnson & Johnson in 1999 in their DePuy Orthopaedics medical device unit. She assumed roles of increasing responsibility, including CIO for DePuy, eventually serving as vice president and program manager for a global ERP deployment for Johnson & Johnson’s medical devices and diagnostics business.  After leaving Johnson & Johnson she joined Zimmer Biomet, where she was Vice President and Chief Information Officer.  She led their IT organization’s transformation, creating a global organization focused on delivering competitive advantage for the Company. Under her leadership the IT team successfully completed the acquisition and integration of Biomet.

Edwina earned her bachelor’s degree in computer technology from Purdue University in 1986. She is an active thought leader and presenter in a variety of industry and professional organizations. In 2009 Edwina was named a Distinguished Alumni by Purdue University, was recognized as a 2012 CIO 100 award winner from IDG, was a finalist for Georgia CIO of the Year in 2018 and was recognized by HMG as a 2019 Top Technology Executive to Watch.  Edwina is fluent in Spanish and Portuguese.

Edwina and her family reside in Alpharetta, Georgia. 

Visit The QTS Experience YouTube Channel for video versions of all the podcasts, and be sure to Like, Comment, and Subscribe!

For more information, go to www.QTSDataCenters.com

Learn More about QTS Data Centers on the QTS YouTube Channel.

Think you have a great topic for a podcast or would like to schedule an interview with Dave? Send in your requests here.

Transforming the Customer Experience with Dwain Wilcox

In this second part of our four part ATP CIO Charity Event series, Dwain Wilcox from TK Elevators reminds us that the customer experience may be the most important component of digital transformation, on the next QS Experience.

About Our Guest:

Dwain Wilcox is the EVP and CIO of the Americas for TK Elevator based in Atlanta, GA. Since joining the organization in 2017, he has been responsible for IT strategy and execution while leading transformation and digitalization programs in the Manufacturing, Field Service and Spare Parts business units.  

Mr. Wilcox possesses over 25 years of senior executive experience spanning multiple industries including Manufacturing, Pharmaceuticals, Chemicals, Supply Chain and Professional Services.  Prior to joining Thyssenkrupp, he served as EVP and CIO of Axiall Corporation, a multi-billion dollar Chemicals and Building Products manufacturing company.  His past global executive and CIO roles also include CHEP, Seroligcals-Millipore, and Lanier Worldwide.

Dwain is a graduate of Florida State University and enjoys his outdoor time on the water, on his touring motorcycle, playing golf, or spending time with his family.

ABOUT TK Elevator (formerly: thyssenkrupp Elevator)

With customers in over 100 countries served by 50,000 employees, TK Elevator achieved sales of around €8 billion in the fiscal year 2019/2020. Over 1,000 locations around the world provide an extensive network that guarantees closeness to customers. Over the past decades, TK Elevator has established itself as one of the world’s leading elevator companies and became independent since its sale by Thyssenkrupp AG in August 2020. The company’s most important business line is the service business represented by over 24,000 service technicians. The product portfolio covers commodity elevators for residential and commercial buildings to cutting-edge, highly customized solutions for state-of-the-art skyscrapers. In addition, it also consists of escalators and moving walks, passenger boarding bridges, stair, and platform lifts.

Visit The QTS Experience YouTube Channel for video versions of all the podcasts, and be sure to Like, Comment, and Subscribe!

For more information, go to www.QTSDataCenters.com

Learn More about QTS Data Centers on the QTS YouTube Channel.

Think you have a great topic for a podcast or would like to schedule an interview with Dave? Send in your requests here.

The CIO Whisperer with Michael Snyder

This week I sit down with CIO’s and thought leaders in a 4 part series recorded at the ATP CIO Charity Golf Tournament in Atlanta. In this first episode, Michael Snyder and I discuss how to ensure that digital transform leads to a healthy, reimagined post pandemic environment on the next, QTS Experience.

About Our Guest

As Senior Vice President, Advisory Services at Advocate, Michael manages Advocate’s Optimization, Transformation, Strategy, and Insider Marketplace practices. These practices consist of seasoned consultants and solution architects that work with enterprises to drive the efficient use of technology and enable business outcomes utilizing Advocate’s proven methodologies and the Technology Business Management framework. Prior to joining the Advocate team, Michael spent five years at Amazon Web Services (AWS), where he built a global business focused on assisting private equity firms to leverage the cloud to drive value within their portfolio companies. In addition to his work at AWS, Michael spent five years at Booz & Company (now, Strategy) in their Digital and Business Transformation practice where he completed projects across various industries focused on IT strategy, digital transformation, and digital product development. He also spent six years at BB&T leading a team focused on IT process improvement. Michael has an MBA from the Darden Graduate School of Business at the University of Virginia and a Bachelor of Science in Computer Information Systems from Clemson University. He resides in Atlanta with his wife Mary Alise and his daughter, Lily.

Visit The QTS Experience YouTube Channel for video versions of all the podcasts, and be sure to Like, Comment, and Subscribe!

For more information, go to www.QTSDataCenters.com

Learn More about QTS Data Centers on the QTS YouTube Channel.

Think you have a great topic for a podcast or would like to schedule an interview with Dave? Send in your requests here.

Ecocentrism vs. Technocentrism with Dan Scarbrough

Can technology resolve the challenges mankind is creating to preserve the planet for future generations?

Ecocentrism (meaning values centered on ecology) and technocentrism (meaning values centered on technology) are two opposing perspectives concerning attitudes towards human technology and its ability to affect, control and even protect the environment. Today, most people still believe in the necessity of human progress.
In the podcast, Dan and Dave address this from multiple perspectives.

About Our Guest:

Dan Scarbrough is the co-founder of Data Center Dynamics, a leading voice of the data center industry since 2001 and was CEO until 2013.

Having worked in the data center and cloud infrastructure industry since its inception, Dan has an intricate understanding of this rapidly developing sector. After stepping down from DCD, Dan created RockScar as a holding company to capitalize on the industry understanding and global network that he had built over the last twenty years.

He is currently working on his next media and events project with the launch of Digital Infrastructure Partners a group of like-minded individuals focused on moving the global market towards sustainable digital infrastructure.

 

Visit The QTS Experience YouTube Channel for video versions of all the podcasts, and be sure to Like, Comment, and Subscribe!

For more information, go to www.QTSDataCenters.com

Learn More about QTS Data Centers on the QTS YouTube Channel.

Think you have a great topic for a podcast or would like to schedule an interview with Dave? Send in your requests here.

Sustainability as a Culture with Eric Gertsman

We all know about Software as a Service, it was essentially invented by Salesforce. Eric Gertsman, Director, Data Center Planning & Sustainability, explains how the world’s largest CRM has woven sustainability into its DNA – on the next QTS Experience.

 

About Our Guest:

Eric is a high-energy innovator and implementer. He has worked with clients in multiple sectors to transform business problems into actionable strategies, wearing multiple hats to achieve goals: strategy development, program and project management, marketing and business development, data analysis, change management, process optimization, writing, research, and more. In addition to energy management and sustainability, Eric has worked extensively in the technology and consumer industries.

 

Visit The QTS Experience YouTube Channel for video versions of all the podcasts, and be sure to Like, Comment, and Subscribe!

For more information, go to www.QTSDataCenters.com

Learn More about QTS Data Centers on the QTS YouTube Channel.

Think you have a great topic for a podcast or would like to schedule an interview with Dave? Send in your requests here.

SMART Data Centers: Sending Infrastructure to School with Brent Bensten

Brent Bensten, CTO of QTS Datacenters, shares what a SMART Datacenter is and how it leverages data to drive efficiency, enhance security, and reduce environmental impact … on the next QTS Experience.

About Our Guest:

Brent joined QTS in 2016 as CTO of Product Development and now serves as the Company’s Chief Technology Officer. Brent has led technology and innovation at QTS since joining and has been the driving force behind digitization of the QTS business.

Prior to joining QTS, Brent was VP of Operations and then promoted to Chief Technology Officer at Carpathia, a managed service and cloud company acquired by QTS in June of 2015. Carpathia specialized in complex and compliant hosting supporting the fastest growing startups, enterprises and government agencies.

During his time at QTS, he has been responsible for delivering the industry’s first Service Delivery Platform (SDP). In 2019, he created the QTS Innovation Lab (QIL) to create new enabling technologies with a focus on artificial intelligence, visualization and automation that radically reshape how customers interact with the data center providing transparency, visibility and digital services.

Brent graduated from University of Mary Washington in 2000 with a degree in Business. Brent has a passion for workplace health initiatives including sponsoring events such as annual blood drives and helping to gamify fitness initiatives between QTS offices. Brent values family first and most enjoys watching his three kids play sports on weekends; he’s also a die-hard Washington Caps fan.

 

Visit The QTS Experience YouTube Channel for video versions of all the podcasts, and be sure to Like, Comment, and Subscribe!

For more information, go to www.QTSDataCenters.com

Learn More about QTS Data Centers on the QTS YouTube Channel.

Think you have a great topic for a podcast or would like to schedule an interview with Dave? Send in your requests here.